Cancellation Policy

After an extremely high number of Saturday no-shows recently, we have no choice but to enforce a much stricter cancellation policy. Saturdays are now considered a high demand day, and you are required to provide a credit card number or pre-pay for your service to secure the appointment. If a person does not show up or provide 24 hours notice, they will be charged the full amount for that service.

We often have a waiting list of people wanting Saturday appointments. By not showing up or calling, you not only deprive the therapist of their livelihood, but deny us the opportunity to get someone else in that time slot.

Of course, with Covid still being a concern, if you call because you are experiencing flu like symptoms, we can make an exception. But we do ask that you at least call us.